Update from Tampa Electric
We have heard our customers’ concerns about an increase in power outages in the FishHawk Ranch area. In addition to weather-related outages, equipment issues could have affected some areas of our system. Our crews have ramped up staffing and are working directly with impacted customers to troubleshoot to assess the root cause and make repairs, as necessary. We appreciate the patience of our customers in the FishHawk Ranch area, and we will provide an update when we know more.
Should you experience an outage, please report it to us using one of these convenient options:
- Log into tecoaccount.com, and report your outage with one click; or
- Visit tampaelectric.com/outage and report your outage. You’ll need your account or meter number (found on your billing statement); or
- *Text OUT to 35069; or
- Call our automated system at 1-877-588-1010.
*Message and data rates may apply.
And remember to check our Outage Map at tampaelectric.com/outagemap to learn more about the size, cause and estimated restoration time of an outage.